Refund policy

# Return Policy

At Veloura Label, customer satisfaction is important to us. If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery.

To request a return or replacement, please email us with:
- Your order number
- A description of the issue
- Clear photos showing the damage or incorrect item

If your request is approved, we will provide a replacement or a full refund at no additional cost.

Please note that we do not accept returns or exchanges for:
- Change of mind
- Incorrect size selection
- Personal preference
- Normal wear and tear

Items must not be intentionally damaged or altered after delivery.

We reserve the right to refuse requests that do not meet the conditions outlined in this policy.

For assistance, please contact our customer support team using the contact information provided on our website.